H_CARE POLICY

H_Care aims to protect your investment in HUNT technology by enabling first owners of eligible HUNT wheels free access to replacement parts and labour to repair in the event of damage through intended-use. 


The below wheelsets come with H_Care free as standard:

  • Aerodynamicist Carbon Range (Disc and Rim brake)
  • Limitless Range (Road and Gravel)
  • UD Carbon Spoke Range (Disc and Rim brake)
  • All Mountain Carbon H_Impact MTB Wheelset


H_Care is available to purchase alongside the below wheelsets:

  • All HUNT Road / CX/ All-Road wheelsets (Disc and Rim brake)
  • All HUNT Gravel wheelsets
  • All HUNT Tri/TT wheelsets
  • All HUNT Dynamo wheelsets

Price is dependent on customer location and wheelset purchased.


H_Care is not available for the below wheelsets:

  • HUNT Alloy MTB wheelsets
  • HUNT Nearly New wheelsets


If you have are the owner of a H_Care policy and would like to make a claim, please get in touch via our Technical Support Form, and we'll be in touch within 24 hours.


Not got a H_Care policy? Have your wheels suffered an incident and need some replacement parts? Check out our Crash Replacement Policy


In the interest of sustainability, we will aim to facilitate wheel repairs close to you, at your Local Bike Shop.



TERMS AND CONDITIONS

  • H_Care policies must be purchased within 14 days of receipt of wheelset
  • H_Care is not transferable to second- or subsequent owners of HUNT wheelsets
  • The H_Care policy is valid for the lifetime of the wheelsets
  • H_Care can only be used in instances where the damage has been incurred through intended use. For example, H_Care is not valid on HUNT All Mountain Carbon H_Impact wheelsets on dual-crown forks as they are not a Downhill wheelset.
  • H_Care is not applicable for cosmetic-only damage where the safety or the performance of the wheeslet is not compromised.
  • The customer is responsible for covering any import duties/costs on returning the wheels to HUNT HQ. 


NOTE: When returning an item to us, please remove all accessory items not included with your purchase or subject to the Policy claim. This includes: tyres, tubes, rim tape, cassettes, skewers, computer magnets etc. We cannot be responsible for loss or damage to accessory items returned to us.